Privacy Policy
This Privacy Policy describes how Texoma Exterior Care (“Texoma Exterior Care”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit our website, contact us, or use our exterior cleaning services.
By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our website or submit your personal information to us.
Last updated: December 25, 2025
1. Information We Collect
We collect information that you voluntarily provide to us, as well as certain information automatically when you interact with our website.
1.1 Information you provide directly
When you contact us, request a quote, fill out a form, or otherwise communicate with us, we may collect:
- Name
- Email address
- Phone number
- Service address or general location
- Details about your property or requested services
- Any other information you choose to provide in your message
1.2 Information collected automatically
When you visit our website, we may automatically collect certain technical and usage information, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit and the time and date of your visit
- Referring/exit pages and general site navigation patterns
This information is generally collected through cookies, log files, and similar technologies for analytics and security purposes.
1.3 Information from third parties
We may receive limited information about you from third-party services, such as form providers, scheduling tools, or review platforms, when you choose to interact with us through those services (for example, submitting a contact form that is processed by a third-party provider).
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including to provide and improve our exterior cleaning services.
We may use your information to:
- Respond to your inquiries, quote requests, and service questions
- Schedule, manage, and perform pressure washing and related services
- Send you confirmations, updates, and important service-related communications
- Improve our website, services, and customer experience
- Monitor and analyze website usage and performance
- Detect, prevent, and address technical issues or potential fraud
- Comply with applicable laws, regulations, and legal obligations
We do not sell your personal information to third parties.
3. Legal Bases for Processing (Where Applicable)
If you are located in a jurisdiction that requires a legal basis for processing personal information, we typically rely on the following:
- Consent: When you voluntarily provide information through forms or communications.
- Contract: When processing is necessary to provide you with requested services or take steps at your request prior to providing services.
- Legitimate interests: For improving our services, securing our website, and communicating with you as a customer or prospective customer, provided those interests are not overridden by your rights.
- Legal obligations: When necessary to comply with applicable laws and regulations.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our website.
4.1 What are cookies?
Cookies are small text files that are placed on your device by a website. They help the site remember your actions and preferences over a period of time and can be used for analytics, security, or personalization.
4.2 Types of cookies we may use
- Essential cookies: Necessary for the basic operation and security of the website.
- Analytics cookies: Help us understand how visitors use our site (for example, which pages are visited most often).
4.3 Managing cookies
Most web browsers allow you to control cookies through their settings, including blocking or deleting them. If you choose to disable cookies, some parts of our website may not function properly. For more detailed information on managing cookies, please refer to your browser’s help documentation.
5. How We Share Your Information
We limit the sharing of your personal information and only share it when necessary for business or legal reasons.
- With service providers that help us operate our business (for example, form processors, email providers, or scheduling tools), subject to appropriate confidentiality and data protection obligations.
- When required by law, regulation, legal process, or governmental request.
- When we believe it is necessary to protect the rights, property, or safety of Texoma Exterior Care, our customers, or others.
We do not sell or rent your personal information to third-party marketers.
6. Data Retention and Security
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal requirements).
We take reasonable administrative, technical, and physical measures to help protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the information we hold about you.
You can contact us using the details below to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or contractual obligations
- Ask questions about how we handle your information
We may need to verify your identity before responding to certain requests.
8. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us using the information below.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Texoma Exterior Care. This Privacy Policy does not apply to those third-party sites or services. We are not responsible for the content, privacy practices, or security of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after any changes are posted indicates your acceptance of the updated Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Texoma Exterior Care
3841 Jannine Drive
Kingston, OK 73439
USA
Email: ray@texomaexteriorcare.com
Phone: 405-538-7168